2019-03-11
The working life of a Regional Account Manager, Paul Gregory
Paul Gregory joined SortRefer back in 2013 as the first Regional Account Manager of the company. Now, he's part of a team of five Regional Account Managers and looks after the West Region with the help of his office-based Telephone Account Manager Kate Hedges. Continue reading to get to know Paul Gregory.
1. When did you join SortRefer?
January 2013, I was the first Regional Account Manager to join SortRefer
2. What was your previous job role?
I previously worked as an Intermediary Relationship Manager at Barclays
3. Describe a typical day as a Regional Account Manager?
Scheduling meetings with new & existing introducers, answering phone calls and emails from my brokers. I spend most of my day in my car driving around to meet people.
4. What's the best way you can resolve an issue for a broker?
Take ownership and escalate the issue as fast as you can.
5. Describe SortRefer in three words
'Click and Quote'
6. What do you want to achieve in the next year?
Hitting my targets for the year
7. What do you enjoy doing in your spare time?
Watching my two kids play football, watching Aston Villa, walking the dog and drinking beer!
8. What are the top three advantages of using SortRefer?
- Speed of quoting- it's instant!
- Customer Service back up
- Saves the end client money and makes brokers money.
9. Tell us something most people don't know about you?
I'm an identical twin!
