2019-06-13
The working life of our Regional Account Manager, Kat Kosmowska
Get to know Kat Kosmowska, our Regional Account Manager for the South East who is an ex-mortgage broker. We asked her a few questions on her role at SortRefer and what she enjoys doing in her spare time.
1. When did you join SortRefer?
I joined SortRefer in October 2017
2. What was your previous job role?
I was a Mortgage Adviser and used SortRefer to source Conveyancing for my client base.
3. Describe a typical day as a Regional Account Manager?
I spend most of my time out visiting brokers, helping them with any queries and building relationships.
4. What questions do you mostly get asked by brokers?
Most of the questions I get asked are around the registration process.
5. What’s the best way you can resolve an issue for a client?
We have excellent relationships with the firms on our panel. If there are any issues I am in an excellent position to help resolve it quickly and in the most effective way. We also have several dedicated teams – both in-house and on the road to assist too.
6. Describe SortRefer in three words
Professional, Dedicated & Supportive
7. What do you want to achieve in the next year?
I want to continue developing in my role and improving the relationships with my brokers.
8. What do you enjoy doing in your spare time?
Spending time with the people I care about and going to live music concerts.
9. What are the top three advantages of using SortRefer?
Support from our team, time saving and an extra income stream for the broker
10. Tell us something most people don’t know about you?
I worked in Dubai for a couple of years as a Mortgage Adviser.
