2026-09-28
Long transaction times are one of the biggest frustrations for brokers and their clients, and a major reason chains fall through. That's why we're excited to introduce the Enhanced service: a faster, more attentive way to handle conveyancing, available across our panel in England and Wales.
Our panel solicitors have dedicated teams with a smaller, focused caseload. With fewer cases to manage, these teams can give every transaction more time and attention, pushing it through to completion faster.
Following strong results from the pilot, the Enhanced service is now rolling out to all SortRefer brokers, meaning more of your clients can benefit from quicker, more attentive conveyancing.
What is the Enhanced service?
The Enhanced service assigns your client's case to a dedicated team on a reduced caseload, rather than the standard process. With fewer cases to manage, these teams can prioritise proactive updates and push transactions through more quickly, reducing the risk of delays and chain breakdowns.
Why choose the Enhanced service for your clients?
- Faster case progression, reducing stalled chains
- Clear accountability, with your client knowing exactly who's handling their case
- Regular, proactive updates rather than chasing for progress
- More attentive handling for cases that need extra care
How does it work?
Accessing the Enhanced service for your client is simple:
- Log in to your SortRefer account here
- Click into the Enhanced Service section.
- Create a quote/instruct with the relevant panel firm.
Your client's case is assigned to a dedicated team, working towards a faster completion turnaround.
The Enhanced service is available at a higher fee, reflecting the additional resource dedicated to each case.
For more information about the Enhanced service, why not speak to our SortRefer team today on 0333 456 4567 / enquiries@sortrefer.co.uk
